Privacy Policy

Introduction

LeadPing, a PlannedPing product, is a local-first Android app that helps solo professionals save warm WhatsApp leads, set follow-up reminders, and open the right WhatsApp chat when it's time to follow up. Privacy is built into how the app works — your data stays on your device by default, no account is required to use it, and we do not operate a cloud-based platform that stores your leads.

This Privacy Policy explains what information may be collected, how it is used, and how your data is handled when you use the LeadPing app ("the App") or visit this website.

Information stored on your device

When you use LeadPing, the leads you save — including names, phone numbers, notes, follow-up reminder times, and your follow-up history — are stored locally on your Android device. This information is not transmitted to or stored on our servers.

Information we may receive

Support communications

If you contact us by email for support or feedback, we receive your email address and the content of your message. We use this only to respond to your inquiry.

Limited app diagnostics

The App may collect limited, non-identifying diagnostic and usage information — such as device type, Android version, app version, and crash reports — to help us fix bugs and improve quality. This information is aggregated and cannot be used to identify you.

How we use information

The limited information we may receive is used to:

• Provide and maintain the App.
• Respond to your support inquiries.
• Fix bugs and improve the user experience.
• Understand aggregate usage patterns.

No cloud sync, no account required

LeadPing does not require an account, login, or sign-up. We do not sync your leads, notes, or reminders to a cloud database as part of normal operation. The App is designed to work fully on your device.

How LeadPing works with WhatsApp

LeadPing helps you open the right WhatsApp chat for a lead so you can follow up faster. The App does not automatically send messages on your behalf, does not read your WhatsApp conversations, and does not access your WhatsApp account data. If you saved a follow-up note for a lead, it may be prefilled in WhatsApp for your review — you always tap Send yourself.

Notifications and reminders

LeadPing uses standard Android notification permissions to remind you when it's time to follow up with a lead. You can adjust or disable these notifications at any time in your device settings.

In-app purchases

If the App offers paid features, those purchases are processed through Google Play. We do not directly collect or store your payment information. Google Play's privacy policy governs the handling of payment data.

Third-party services

LeadPing interacts with the following third parties:

• WhatsApp and WhatsApp Business (Meta Platforms, Inc.) — LeadPing opens WhatsApp chats so you can follow up with your leads. LeadPing does not access your WhatsApp account data, contacts, or message history, and is not affiliated with, endorsed by, or sponsored by Meta.
• Google Play — used to distribute the App and process any in-app purchases.
• Website hosting — this website is served from a standard web host.

Your choices

• You can use LeadPing without creating an account.
• You can choose whether to make any in-app purchases.
• You can choose to contact support or not.
• You can uninstall the App at any time, which removes locally stored app data.

Children's privacy

LeadPing is intended for adults using it for professional purposes. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the App or this website. Your continued use of LeadPing after changes are posted constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us at support@plannedping.com.